Success story
CCM marries cybersecurity with deda tech.
Once again, CCM chose deda tech to address a sensitive issue.
With nearly 50 years of history, CCM Coop Cartai Modenese is a leading packaging manufacturer throughout the country.
The company specializes in solutions made of paper and other recyclable and compostable materials, with an approach geared toward the integration of products and consulting to offer customers a personalized and complete service. CCM’s priorities are innovation and sustainability, thanks in part to intensive R&D.
At CCM, different materials are experimented on a daily basis to identify the most promising avenues, toward solutions that are useful to the market and in line with the increasingly peculiar demands of its customers.
Turnover
43 mln
Employees
130
Establishments
19.645 m2
Evolution
Initiation of Managed Services for infrastructure management.
Purchase of Cloud@Home infrastructure by re-trusting us to manage it.
Subscribed to the first Firewall as a Service.
Starting Networking project with renewal of Firewall as a Service solution.
SCENARIO
The ability to understand the client's need, adapting its services to the context and offering a 360-degree managed service. The production of food packaging requires complete control of the production process, from raw materials to the finished product: the word quality is the hallmark of the entire process. This is why CCM prioritizes technological innovation and research, investing daily in the renewal of production lines to support imposing workloads and ensure a quality product that accompanies our food. CCM’s critical eye and attention to market trends have increased the company’s awareness of a phenomenon that now affects all industries, even those seemingly far removed from it: cybersecurity. Companies today are facing:
- The ever-changing methodologies and dynamics of threats;
- Vulnerability and deployment, increasingly involving application and service architectures;
- Workforce mobility requiring the opening of enterprise information systems beyond traditional domains.
This increases the need for a service that ensures effective tools for analysis and specific expertise in the subject matter. CCM thus responded to a clear market signal by preparing to create an effective defense system that combined the best technologies and technical expertise on the market.
Instead, E-Pharma has chosen to aim higher, that is, to secure its users both when they work inside the premises and when they leave the company perimeter, providing properly protected tools and increasing awareness of their actions, finally also investing in training considering the human factor.
When implementing solutions related to a company’s IT security, the key element is trust: in fact, E-Pharma was looking for a partner to whom it could fully entrust its technologies transparently and quickly.
We at deda tech immediately responded to the company’s need, once again confirming the mutual esteem, key to a lasting relationship.
Thefunctional, operational and timely approach, combined with the mix of technologies and expertise that distinguishes our services, allowed us to win the trust needed to support E-Pharma in its strategic and business growth.
We at deda tech immediately responded to the company’s need, once again confirming the mutual esteem, key to a lasting relationship.
Thefunctional, operational and timely approach, combined with the mix of technologies and expertise that distinguishes our services, allowed us to win the trust needed to support E-Pharma in its strategic and business growth.
Proposal and solution
The cornerstone of deda tech’s proposal was the as a Service model.
The cornerstone of deda tech’s proposal was the as a Service model. For several years, CCM has chosen managed services not only for the economic benefit it derives from them but also for theefficiency of outsourced management that brings benefits and stability to the company. In addition, the solid and wide availability of technicians with after-sales and help desk support is crucial for medium-sized Italian companies like CCM, where the naturally limited resources of the IT department can rely on specialists on all required areas. After defining the needs, analyzing the feasibility of the solution, and sharing it with the customer at all stages of execution, deda tech implemented the Firewall as a Service solution. The service includes the provision and management of security systems, using state-of-the-art technologies considered leaders in the information security market.
Specifically, this service allows the customer to obtain the provision of the hardware and software in the form of rental, maintenance, constant control, proactive monitoring, management and support by the deda tech Security Team. The customer benefits from ongoing support for the maintenance activities of the perimeter security infrastructure, but maintains autonomy for all policy configuration activities and analysis of events (logs) detected by the firewall. Policy creation is monitored to ensure expert intervention in case of incorrect activity to maintain corporate security. Important has been the challenge of carrying out these modification and evolution activities without causing disruption to the business.
deda tech was able to develop the solution on time with a phased approach, starting with smaller branches with limited and manageable problems and then developing it in more structured branches. The execution took place without any interruption or discernible impact from the company, even taking care of integration with systems outside deda tech’s responsibility. Two were the winning elements:
- deda tech’s deep technological knowledge, evidenced by long experience in the IT world and strong corporate strength;
- The use of the as a Service model, with all its associated benefits.
The real difficulty today is not so much preventing attacks but being able to contain them as much as possible, and to do that you need expertise.
That’s why I believe it’s not enough to talk about technology but that we need to talk about people, because people make the difference!
That is the key to deda tech.
ICT Manager - CCM
Achievements
The protection achieved by CCM has enabled the company to supplement the availability of resources and expertise in its IT department. The protection achieved by CCM has enabled the company to complement the availability of resources and expertise of its IT department, supported by experienced and knowledgeable staff focused on more advanced level issues. 24-hour support increases enterprise security without diverting IT staff from the company’s primary business activities and requiring considerable investment in technology management and maintenance. It also frees IT staff from all the periodic activities required to ensure that the security system is functioning properly: policy backups, patch application, hotfixes, and major release updates.
CCM has achieved its goals:
- Fully protect the enterprise network infrastructure;
- Use state-of-the-art technologies with ease of use;
- Ensure their IT department: support, management and control of systems 7 days a week, 24 hours a day.
The company was immediately able to feel the benefits of this ongoing relationship with deda tech.
With the advent of the pandemic, CCM was able to switch its employees from the onsite office directly to their homes, without any interruption or lack of protection.
The connected but independent locations ensured business continuity and still do during extraordinary business activities.
With the advent of the pandemic, CCM was able to switch its employees from the onsite office directly to their homes, without any interruption or lack of protection.
The connected but independent locations ensured business continuity and still do during extraordinary business activities.
Although enterprise security can never be considered an unassailable staple, CCM recognized deda tech as the ideal partner with which to protect itself.
This is an important choice for companies because it is often difficult to outsource the management of their infrastructure.
CCM, however, has recognized deda tech’s specialization in its projects, valuing the selection it makes on the proposed services, which guarantees competent interlocutors in the field, certified and experienced.
This allows the company to have continuity in business but also in the support service, which is essential for CCM, operating alongside the food industry and active 365 days a year.
With CCM, the goal for the future is to continue to evolve and improve ways of defense and prevention, accompanying the company in its ambitious Cloud and Cyber strategy.
This is an important choice for companies because it is often difficult to outsource the management of their infrastructure.
CCM, however, has recognized deda tech’s specialization in its projects, valuing the selection it makes on the proposed services, which guarantees competent interlocutors in the field, certified and experienced.
This allows the company to have continuity in business but also in the support service, which is essential for CCM, operating alongside the food industry and active 365 days a year.
With CCM, the goal for the future is to continue to evolve and improve ways of defense and prevention, accompanying the company in its ambitious Cloud and Cyber strategy.
